Voice, text, video, and critical data come together in a single, intuitive environment, helping telecommunicators respond faster, stay focused, and make informed decisions when every interaction matters.
This is where it all comes together.
Emergency communications have evolved beyond voice.
Today's telecommunicators manage text messages, multimedia, location data, and automated alerts alongside traditional calls, often all at once. As complexity increases, systems need to help teams work more efficiently, not create additional challenges.
Allerium Mira brings communication and information together in a single workflow, helping agencies simplify operations, improve awareness, and respond with confidence.
Flexible by design. Stronger when connected.
Allerium Mira gives agencies the freedom to deploy the way they choose, whether in public cloud, private cloud, or on-premises environments.
Built on open standards, Mira integrates easily within modern emergency communications ecosystems. When paired with Allerium NGCS, agencies benefit from tighter alignment between call handling and the network, creating a more connected and resilient operational environment.
Core Capabilities
A single environment for every request.
Unified Communications
Handle voice, text, video, and automated requests within a single interface, reducing the need to switch between systems.
Flexible Deployment
Deploy in public cloud, private cloud, or on-premises environments with no hardware dependency.
Configurable Workflows
Adapt workflows, templates, and user experiences to align with operational requirements and agency preferences.
Map-Centric Awareness
Surface critical location and mapping information directly within the workflow to support faster, more informed decisions.
Designed for the people behind the console.
Allerium Mira was built with telecommunicators in mind.
From single-position centers to large, distributed operations, the platform adapts to different workflows and operating environments while maintaining a consistent, intuitive user experience.
The result is a system that reduces friction, simplifies training, and helps teams focus on what matters most: helping people in need.
AI-Enabled Capabilities
Integrated across every interaction.
Real-Time Transcription and Translation
Convert live conversations into text and translate interactions in real time, improving clarity and supporting multilingual communications.
Analytics and Reporting
Transform operational data into actionable insight with integrated reporting and performance visibility.
Location and Situational Awareness
Bring mapping and location intelligence directly into the workflow, providing critical context throughout the incident lifecycle.
Why Agencies Choose Allerium Mira.
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Cloud-native platform built for NG9-1-1
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Unified handling of voice, text, video, and data
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Flexible deployment with no hardware dependency
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Configurable workflows aligned to agency operations
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AI-enabled capabilities that enhance awareness and efficiency
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Seamless integration with Allerium NGCS
Ready for what's next?
Allerium Mira helps agencies modernize emergency communications without adding complexity.
When every connection counts.
